Terms of service

TERMS OF SERVICE

1. About Honey Bloom

Honey Bloom is operated by Pink Moon Wellness LLC, doing business as Honey Bloom. In these Terms, “Honey Bloom,” “we,” “us,” and “our” refer to that business.

These Terms apply to your use of our website and purchases from our online store. By using the website or placing an order, you agree to these Terms. Our Privacy Policy, Shipping Policy, and Return and Refund Policy provide additional information about shopping with us.

Our online store is hosted by Shopify.

2. Age and purchase eligibility

You must be at least 21 years old to use this website or purchase Honey Bloom products.

Products are available only where their sale and shipment are permitted by applicable law. Availability may differ by product and delivery address. We may request information to verify your age or order eligibility and decline orders that do not meet applicable requirements.

You agree not to provide false information or use our website or products for an unlawful purpose.

3. Our products and responsible use

Honey Bloom offers hemp-derived cannabinoid gummies with different ingredients and strengths. The Enhanced collection contains THC. The Essentials collection is marketed as THC-free. Read the specific product description and package label before purchasing or consuming any product.

Our products are not FDA-approved medicines and are not intended to diagnose, treat, cure, or prevent any disease. Information on our website is educational and does not replace advice from a qualified healthcare professional.

Individual experiences vary. We do not guarantee a particular effect, onset time, or result.

Follow the package directions and warnings. Do not use cannabinoid products during pregnancy or while breastfeeding. Consult a qualified healthcare professional before use if you take medication or have a medical condition.

THC can cause intoxication and impair judgment and coordination. Do not drive or operate machinery after consuming THC, or whenever a product makes you feel drowsy or impaired. Avoid combining cannabinoid products with alcohol or other substances that may increase impairment.

Keep all products out of the reach of children and pets.

We do not guarantee that use of any Honey Bloom product will result in a negative drug test.

4. Product information, prices, and availability

We aim to provide accurate ingredient, cannabinoid, quantity, pricing, and availability information. Packaging designs and product appearance may vary, and screen colors may differ from the actual product.

If you notice a discrepancy between a product’s label and its website description, contact us before using it.

We may update prices, descriptions, and availability or discontinue products. Changes to listed prices do not change the agreed price of an order we have already accepted.

If an error affects your order, we will contact you to explain the issue and the available options. If we cancel an order, we will refund any payment collected for the canceled items and related shipping charges, where applicable.

5. Orders and payment

Provide accurate contact, billing, and delivery information when ordering.

An order confirmation acknowledges receipt of your order; it does not guarantee that every item can be fulfilled. We may decline or cancel orders because of stock shortages, suspected fraud, inaccurate information, payment problems, or legal restrictions.

If we decline or cancel an order after collecting payment, we will notify you and refund the amount collected for the canceled order or items.

Contact us promptly if you need to change or cancel an order. We cannot guarantee changes once processing or shipment has begun.

6. Shipping, returns, and refunds

Processing, shipping, and delivery information is explained in our Shipping Policy:

https://onhoneybloom.com/policies/shipping-policy

Eligibility for returns, refunds, and exchanges is explained in our Return and Refund Policy:

https://onhoneybloom.com/policies/refund-policy

Please contact us before returning products. Nothing in these policies limits rights or remedies that cannot be excluded under applicable consumer protection law.

7. Privacy and account security

Our store is hosted by Shopify. Shopify processes personal information about your visits and purchases to operate the store and provide enhanced services, including services informed by your interactions with other merchants and Shopify. Your information may be shared with Shopify and service providers located in other countries.

Our Privacy Policy explains this processing and your available privacy choices.

Our Privacy Policy explains how personal information is collected, used, and shared:

https://onhoneybloom.com/policies/privacy-policy

If you create an account, keep your login information secure and notify us if you suspect unauthorized access. Do not send payment card details or other sensitive information through ordinary email or website messages.

8. Acceptable website use

You must not introduce viruses or harmful code, attempt unauthorized access, interfere with the website’s operation, impersonate others, or submit fraudulent orders.

Website content, including our branding, photographs, and copy, belongs to Honey Bloom or its licensors unless otherwise stated. You may use the website for personal shopping and information purposes. Other uses require permission unless permitted by law.

We may restrict access or decline orders in response to violations of these Terms.

9. Reviews and feedback

Reviews must reflect your own experience and must not contain false statements, unlawful content, or another person’s confidential information.

When you submit a public product review, you give us permission to display it and use reasonable excerpts to describe customer experiences, subject to applicable law. Any edits must preserve its meaning.

Private customer support messages are handled under our Privacy Policy and are not treated as permission to publish a testimonial.

We may remove reviews that violate these rules. We do not guarantee that another customer’s experience will match yours.

10. Third-party websites and services

Our website may link to third-party websites or use third-party services. Those providers have their own terms and privacy practices. We are not responsible for content or services outside our control.

11. Website availability and liability

We aim to keep the website available and functioning, but cannot guarantee uninterrupted or error-free access.

To the extent permitted by applicable law, Honey Bloom is not liable for indirect or consequential losses arising from use of the website or products.

Nothing in these Terms excludes liability, warranties, or consumer rights that cannot lawfully be excluded or limited. These Terms do not remove our responsibilities for damaged, defective, or incorrect products.

12. Changes, disputes, and contact

We may update these Terms by posting a revised version on the website. Changes apply prospectively and do not retroactively change the terms of an order already accepted.

If any provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law.

If you have a concern or dispute, please contact us so we can try to resolve it. This does not limit your right to pursue remedies available under applicable law.

Pink Moon Wellness LLC, doing business as Honey Bloom
Email: hi@onhoneybloom.com
Phone: 202-599-0891
Address: 4520 Daly Drive, Suite 100, Room 107, Chantilly, VA 20151, United States

This address is our production location and is not open to customers. Please obtain return approval and instructions before sending products to us.